faqs

 

📦 Shipping & Delivery

What is your shipping policy?
We offer free shipping on orders over ₹500. Standard shipping takes 5-7 business days. Express shipping is available for an additional fee.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
Do you offer international shipping?
Currently, we ship within India only. We're working on expanding our international shipping options soon.

↩️ Returns & Refunds

What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please contact us to initiate a return.
How long does it take to process a refund?
Refunds are processed within 5-7 business days after we receive your returned item. The amount will be credited to your original payment method.
Can I exchange an item?
Yes! We offer exchanges for different sizes or colors. Contact our customer service team to arrange an exchange.

💳 Payment & Pricing

What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely.
Is it safe to use my credit card on your site?
Absolutely! We use industry-standard SSL encryption to protect your payment information. Your data is completely secure.
Do you offer any discounts or promotions?
Yes! Subscribe to our newsletter to receive exclusive discounts and be the first to know about sales and promotions.

🛍️ Product Information

How do I choose the right size?
Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up for a comfortable fit.
Are your products authentic?
Yes, all our products are 100% authentic and sourced directly from authorized distributors and manufacturers.
How do I care for my products?
Care instructions are included with each product. Generally, we recommend following the care label for best results and longevity.