faqs
📦 Shipping & Delivery
What is your shipping policy? ▼
We offer free shipping on orders over ₹500. Standard shipping takes 5-7 business days. Express shipping is available for an additional fee.
How can I track my order? ▼
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
Do you offer international shipping? ▼
Currently, we ship within India only. We're working on expanding our international shipping options soon.
↩️ Returns & Refunds
What is your return policy? ▼
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please contact us to initiate a return.
How long does it take to process a refund? ▼
Refunds are processed within 5-7 business days after we receive your returned item. The amount will be credited to your original payment method.
Can I exchange an item? ▼
Yes! We offer exchanges for different sizes or colors. Contact our customer service team to arrange an exchange.
💳 Payment & Pricing
What payment methods do you accept? ▼
We accept all major credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely.
Is it safe to use my credit card on your site? ▼
Absolutely! We use industry-standard SSL encryption to protect your payment information. Your data is completely secure.
Do you offer any discounts or promotions? ▼
Yes! Subscribe to our newsletter to receive exclusive discounts and be the first to know about sales and promotions.
🛍️ Product Information
How do I choose the right size? ▼
Please refer to our size guide available on each product page. If you're between sizes, we recommend sizing up for a comfortable fit.
Are your products authentic? ▼
Yes, all our products are 100% authentic and sourced directly from authorized distributors and manufacturers.
How do I care for my products? ▼
Care instructions are included with each product. Generally, we recommend following the care label for best results and longevity.